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Lenskart
148 Lenskart Jobs
Service and Communication Trainer
Lenskart
posted 1d ago
Fixed timing
Key skills for the job
Job Requirements:
Deliver customer service and communication training to the customer service staff of Lenskart
Improving training effectiveness by constantly upgrading with the latest methodologies, performing role plays, and innovative team-building activities with a customer-centric approach
Measure results and provide timely feedback to learners
Develop and maintain content for the various learning needs
Constantly monitor the performance of customer service staff
Complete daily tracking, including end-of-day course evaluation and trainee assessments
A basic understanding of MS Office is required to maintain training reports
Employment Type: Full Time, Permanent
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