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149 Lenskart Jobs

Store Manager

5-10 years

₹ 4 - 4.5L/yr

Udupi

2 vacancies

Store Manager

Lenskart

posted 2d ago

Job Role Insights

Fixed timing

Job Description

Title : Store Manager

Reporting to Area Operations Manager

Skip Level City/Zonal Manager


About Lenskart


With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers.


About the Role


A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.



  • Greeting customers when they enter store and coaching the team to do the same
  • Displaying commitment towards providing exceptional Customer Service and ensuring that
    Lenskart associates also treat Customer Satisfaction as a priority
  • Dealing with customer service issues such as queries and complaints at store level and
    ensuring this is consistent with the team
  • Striving to have long lasting and fruitful relationships with each of our customers
  • Driving the sales of the store to meet the allotted targets by allocating the targets to the staff
  • Developing a culture of high sales performance expectations, i.e. Sales Leadership
  • Motivating and inspiring the field team to drive for results
  • Assessing field capability and establish performance priorities at group level
  • Assisting in recruiting and selecting high potential staff
  • Providing effective on-the-job training and guidance to team members making use of company training modules
  • Delivering clear, motivating and constructive feedback in a timely manner to all retail associates
  • Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan
  • Understanding the reasons for attrition and taking measures to control it


Interested candidate can share resume to k.usman@lenskart.com.


Employment Type: Full Time, Permanent

Read full job description

Lenskart Interview Questions & Tips

Prepare for Lenskart Store Manager roles with real interview advice

Top Lenskart Store Manager Interview Questions

Q1. How did u refine the refraction correction
Q2. Why there is difference power between contact lens and spectacle
Q3. What is refraction eye testing is refraction
View all 165 questions

What people at Lenskart are saying

3.1
 Rating based on 376 Store Manager reviews

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field

  • Salary - Bad
  • +6 more
Read 376 Store Manager reviews

Store Manager salary at Lenskart

reported by 1.2k employees
₹2.5 L/yr - ₹6.1 L/yr
23% less than the average Store Manager Salary in India
View more details

What Lenskart employees are saying about work life

based on 3.1k employees
51%
37%
52%
96%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Lenskart Benefits

Submitted by Company
Relaxed Dress Code
Intra-preneurship
ESOPs
Life & Health Insurance Covering Your Family
Lenskart Discounts for Friends & Family
Big Responsibilities From Early Days +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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