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Lenskart

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3.2

based on 2.9k Reviews

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153 Lenskart Jobs

Store Manager Uttranchal (Uttrakhand)

1-8 years

Dehradun

1 vacancy

Store Manager Uttranchal (Uttrakhand)

Lenskart

posted 19hr ago

Job Role Insights

Flexible timing

Job Description

Role Description:
  • We are seeking a highly motivated individual to join our team as a SM -007.
  • The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets.
  • As a SM -007, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions.
  • You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services.
  • Your primary goal will be to cultivate strong customer relationships and drive revenue growth.
Key Responsibilities:
  • Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points.
  • Develop and implement strategies to maximize customer value and satisfaction.
  • Analyze customer data and feedback to identify areas for improvement and drive innovative solutions.
  • Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments.
  • Foster strong customer relationships through effective communication and regular follow-ups.
  • Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth.
  • Ensure the successful delivery of products and services to meet customer expectations and timelines.
  • Conduct regular performance analysis and reporting to track progress and make data-driven decisions.
  • Stay updated with industry best practices and emerging trends within customer value maximization.
Required Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of driving customer value and satisfaction.
  • Ability to collaborate effectively with cross-functional teams.
  • Proficient in data analysis and reporting.
  • Knowledge of industry best practices and emerging trends.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Strong organizational and time management skills.
  • Proficiency in using CRM software and other relevant tools.
Education and Experience:
  • Bachelors degree in business, marketing, or a related field.
  • 1-8 years of experience in customer value maximization or relevant skillsets.
  • Experience in the XXXXX industry is desirable.
Additional Information:
  • This is a full-time position based in XXXXX.
  • Travel may be required for client meetings and industry conferences.

Employment Type: Full Time, Permanent

Read full job description

Lenskart Interview Questions & Tips

Prepare for Lenskart Store Manager roles with real interview advice

Top Lenskart Store Manager Interview Questions

Q1. How to segregate target for staff
Q2. How you will improve NPS
Q3. How to handle customer issue
View all 18 questions

People are getting interviews at Lenskart through

(based on 218 Lenskart interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
35%
20%
18%
8%
3%
1%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Lenskart are saying

3.0
 Rating based on 346 Store Manager reviews

Likes

Lenskart giving good opportunity to build your career and opening various options also lenskart giving good sallery and incentives to the employees.

Dislikes

No work life balance

Read 346 reviews

Store Manager salary at Lenskart

reported by 1.2k employees
₹2.5 L/yr - ₹6.1 L/yr
23% less than the average Store Manager Salary in India
View more details

What Lenskart employees are saying about work life

based on 2.9k employees
50%
37%
52%
96%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Lenskart Benefits

Submitted by Company
Relaxed Dress Code
Intra-preneurship
ESOPs
Life & Health Insurance Covering Your Family
Lenskart Discounts for Friends & Family
Big Responsibilities From Early Days +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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