Key Accounts - West [Mid Market]

About LeadSquared: One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 2000 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale. We are backed by prominent investors such as WestBridge Capital, IFC, Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, Middle East, ASEAN, ANZ, and South Africa. Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivans 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadiusRole and Responsibilities Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers Build, own and maintain a healthy pipeline of opportunities from your accounts - short term and long term Deep understanding of the customer s business and their top objectives at various organisational levels Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list Ability to understand business and technology challenges and align them with possible solutions from our portfolio Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritised and resolved in a timely manner Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts The ideal candidate will be someone with - 3-5 years of total work experience with minimum 2 years experience in B2B software sales and account management. Strong foundation in software sales/ BD/ success, with SaaS experience being a definite advantage Strong communication and interpersonal skills with a professional work ethic Excellent organizational skills with a strong bias to action High ability in data driven problem-solving and negotiation