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Salesforce

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4.1

based on 802 Reviews

3 Salesforce Lead Solution Engineer Jobs

Lead Solution Engineer

Salesforce

4.1

based on 802 Reviews

5-10 years

Bangalore / Bengaluru

1 vacancy

Lead Solution Engineer

Salesforce

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Power BI Data Analytics Consulting Automation Testing Tableau

+ 4 more

Job Description

The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE must perform as a trusted advisor and as a guide in delivering memorable customer experiences while knowledgeably positioning the business value of our solutions to all levels of audiences.

The Marketing Cloud Solution Engineer is part of the INDIA Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that solve key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting and strategic initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.

The SE s abilities will be a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with sophisticated customer data architectures. This technical talent with a rare combination of skills will drive execution excellence in support of sellers and leadership across the territory. In-depth knowledge of modern cloud data platforms like Snowflake, GBQ, and Databricks, as well as data analytics tools like Tableau, will be instrumental in crafting solutions that integrate elegantly to drive customer success.

Responsibilities:

Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline:
Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns
Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their KPIs, and providing a path to fast ROI
Present and demonstrate technical solutions; have a passion for
understanding and solving business challenges to bring the most value to customers.
Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
Remain well-informed on the latest innovations in customer experience management solutions.
Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement.

Required Experiences and Qualifications:

8-10+ years experience working within a Solution Engineering, Pre-Sales or Solutions Consulting role, positioning and demonstrating solutions to inspire and transform the customer experience.
5+ years working in one or more of: Digital Marketing (B2C and/or B2B), Marketing Automation, Customer Data Platforms and AI.
An autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
Be comfortable working across multiple highly dynamic teams or on solo projects as required.
Passionate about storytelling to bring customer engagements to life using
impactful presentation and solution demonstration content.
Good experience in customer-facing solutioning for Data, Analytics, AI and CRM.
Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationships with C-Level executives.
Experience integrating complex data architectures to drive business value for customers.
Good knowledge of cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks).
Skilled at guiding impactful discovery conversations to unveil nuanced client needs and objectives.
Experience driving customer success in large, complex selling organizations.
Consistent recognition/awards for sales and customer success.
Knowledge of industry-specific use cases, data architectures, and integration patterns.
Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organizations.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Advantageous/Preferred Experiences and Qualifications:

Technical expertise in any of the following technologies: Marketing
Automation, Loyalty Management, Analytics or and Real-time, Personalisation
and Interaction Management (RTIM)
Excellent knowledge of Adtech and Martech Technologies and Ecosystem.
Added advantage :Data Architecture & Tools: modern cloud data platforms
(Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), data modeling
AI: Python/R, data wrangling, machine learning
Salesforce Smart: Salesforce Admin-level certification(s), hands-on
experience with Salesforce Cloud(s