Operations Lead

Role Description

• The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team.
• Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control.

Your key responsibilities

Functional Responsibilities

• Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records.
• An associated understanding of Swifts / internal feeds that enable the above.
• Ability to relate the Reconciliation to upstream and downstream functions.
• Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution.
• Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure
• Work effectively with internal functions such as Trade Processing, Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks.
• Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk.

Other Responsibilities / Tasks

• Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties
• Be the first point of contact for process & functional issues faced by the team members and front office colleagues.
• Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc)
• Driving Process Improvement through innovation
• Manage performance of the team members with a focus on their skill development.
• Perform regular performance reviews of staff as per Organizational guidelines.

Your skills and experience

• Minimum work experience of 8 years with the last 4 years in a managerial role.
• Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians
• Preferably with an Asset Manager, Fund Accountant and / or a Custodian
• Good understanding of Aladdin and market data platforms like Bloomberg is a plus.
• Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite.
• A quality mindset with a Six Sigma / Lean background would be a plus
• Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint
• Should demonstrate solution drive approach & innovative thinking.
• Should be open to work in the required shift
• Strong people manager with proven track record of working with & developing people.

Education / Certification

• Graduates/Masters with good academic records.
• Excellent communication & collaboration skills.