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37 LawSikho Jobs

Customer Support Associate

0-2 years

Noida, Gurgaon / Gurugram

1 vacancy

Customer Support Associate

LawSikho

posted 11mon ago

Job Role Insights

Flexible timing

Job Description

1. Connect and Engage: Create a supportive and positive atmosphere by
developing good connections with students.
2. Respond proactively to student queries, concerns, and feedback through various
communication channels, including emails and phone calls.
3. Problem Solving: Analyse and resolve student difficulties, collaborating with
relevant departments to efficiently resolve problems. Provide guidance and
resources to assist pupils in overcoming obstacles.
4. Documentation and reporting: Using Google Sheets, Google Docs, and MS Excel,keep precise records of student interactions and updates. Make use of these tools to monitor student progress, document interventions, and generate reports as needed.

Minimum Requirement and Qualifications

  1. Graduate in any field
  2. Excellent English Written/Verbal Communication
  3. Min 6 Months Expereince in Customer Support
  4. Confident in using Google Suite.
  5. Comfortable in talking to people and a good listener.

Benefits and Perks

1. Fully remote, work from anywhere in the world.
2. Work with an international team
3. Only your work delivery matters, zero politics.
4. Fast growth opportunities for those who are committed to results and shows RoI, top of the market salary.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Associate roles with real interview advice

People are getting interviews at LawSikho through

(based on 7 LawSikho interviews)
Job Portal
Company Website
Walkin
72%
14%
14%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at LawSikho are saying

1.0
 Rating based on 1 Customer Support Associate review

Likes

Nothing

Dislikes

Everything… please don’t go on good ratings. As you will suffer after joining.

Read 1 review

What LawSikho employees are saying about work life

based on 95 employees
85%
47%
100%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

LawSikho Benefits

Team Outings
Work From Home
Education Assistance
Health Insurance
Job Training
Free Transport +6 more
View more benefits

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