Business Development Associate - Partner Operations

Laundryheap is a fast-growing tech start-up revolutionizing the laundry and dry cleaning industry. We pick up, clean deliver within 24 hours, with the service currently being available in 13 markets around the globe. After a successful start, we are now ready to grow our young and dynamic team even further and continue our international expansion.

We are currently looking for a Business Development Associate in our Partner Operations division to join our fast-growing team at our office in India.

The Role:
Reporting to the Compliance Manage r, the Business Development Associate - Partner Operations will be responsible for the growth of our Partner base across all our current and future markets.

Your role will include the following:
Owning the Partner pipeline funnel across our international markets, from conception through to onboarding execution, including price and contract negotiations.
Keeping up to date with newly onboarded Partners and smoothing out any issues in a timely and professional manner, including crisis and escalation management during the trial period.
Document management, summarizing processes, learning and helping to replicate successful models across international markets.
Creating business model conversion strategies in cities that are scaling and leading these conversions where required.
Suggesting and implementing actions to improve the quality of partnership leads and identifying growth opportunities.
Owning all partner contracts. Ensuring all templates are up-to-date and in line with current laws and operational requirements.
Conduct market research for new and existing markets, including but not limited to price analysis, competitor analysis etc.
Contributing to process structure and development for facility recruitment and onboarding.
Be able to identify new and existing market strategies to improve our service offerings.
Working with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
Keeping up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.

Requirements:
Excellent communication and relationship-building skills.
Must be able to conduct remote presentations, discussions and negotiations with international stakeholders.
Strong presentation negotiation skills, with an understanding of budget restraints.
Experience developing clear pipelines, and channel programmes for partner recruitment processes.
Must be comfortable analyzing large data sets and must possess the ability to express and present clear logical thinking.
Must be able to demonstrate creative thought processes for lead generation.
Must be organized and a self-starter.
Previous experience in a similar role, preferably for a start-up.
Hindi / Urdu / Arabic / Spanish / French language skills preferred.
Ambitious entrepreneurial.
Hungry for progression process-driven.

Desired, but not essential:
Experience with Partner acquisition CRMs and/or digital sales.
Exposure to business intelligence platforms such as Data Studio.
Experience in working in different markets internationally, with strong cultural awareness.
2+ years of experience in a high-growth start-up environment.
Can ideally demonstrate a highly numerate and commercial mindset.

Note: Compensation for this role includes a performance-based variable component in addition to the fixed salary.

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!