Key Responsibilities: Visitor Management: Greet and welcome all visitors with a positive and professional attitude. Direct visitors to the appropriate staff members or departments. Telephone Handling: Answer and direct incoming calls in a courteous and efficient manner. Take messages and relay information to the concerned personnel promptly. Appointment Scheduling: Manage scheduling for meetings, appointments, and conferences. Ensure that meeting rooms are reserved and prepared ahead of time. Mail and Courier Management: Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and courier services. Administrative Support: Provide administrative assistance to various departments, including data entry, filing, and managing office supplies. Security & Access Control: Ensure the safety and security of the building by monitoring access, issuing visitor badges, and ensuring only authorized individuals enter restricted areas. Documentation & Records: Maintain and organize a log of visitors, deliveries, and phone calls. Update records in the office management system as needed. Handling Inquiries: Address general inquiries from visitors and callers, providing relevant information or directing them to the appropriate department or personnel. Office Coordination: Support the office manager in coordinating office events, meetings, and other administrative activities as needed. General Reception Area Maintenance: Keep the reception area neat, organized, and welcoming for visitors. Ensure that all materials (brochures, forms, etc.) are stocked and available. Emergency Procedures: Assist in handling emergency procedures and coordinate with security personnel as required.