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102 Laptop Jobs in Chennai

Branch Manager

5-10 years

Chennai

1 vacancy

Branch Manager

HDB Financial Services

posted 8d ago

Job Role Insights

Job Description

Role & responsibilities Business

  • Achieve contributed value targets set for the branch
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
  • Provide superior customer experience
  • Manage TATs on credit & processing
  • Minimize pre & post disbursal discrepancies

Monitoring Performance

  • Monitoring Branch performance in terms of key drivers i.e.
  • Contributed Value….Volumes / Profitability / Expenses / Losses
  • Employee Retention
  • Employee Productivity
  • Customer experience
  • Monitor individual performance of each employee, continuously work to maximize productivity

People Management

  • Motivate and develop branch team
  • Drive branch team to excel.
  • Manage and mentor the team and keep attrition of branch staff low
  • Conduct regular meeting with branch staff
  • Provide open and honest feedback and ask for feedback.

Job Role :

  • Profitability Management - Maintaining & optimizing profitability for the branch
  • Target setting & management Monitoring branch targets in numbers & volumes
  • Portfolio quality management - through superior underwriting, working closely with collections
  • Cost management managing all branch operating costs including cost of acquisition, operations etc.
  • People management Motivating team, handling HR & administration function of the branch
  • Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues.



Share your resume @dhwani.bhatt@hdbfs.com



Employment Type: Full Time, Permanent

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HDB Financial Services Interview Questions & Tips

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What people at HDB Financial Services are saying

4.0
 Rating based on 327 Branch Manager reviews

Likes

HDB financial services Ltd Good policy and business and collection

  • Salary - Good
  • +1 more
Dislikes

HDB Financial Services Limited senior person the stop discipline skill but not working

Read 327 Branch Manager reviews

Branch Manager salary at HDB Financial Services

reported by 302 employees with 6-18 years exp.
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₹4.4 L/yr - ₹13.2 L/yr
At par with the average Branch Manager Salary in India
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