22 Laksh Human Resources Jobs

Job Title : Category Manager (Head of Marketplace)

Location : Gurgaon

Position Overview :

We is seeking an experienced and dynamic Category Manager (Head of Marketplace) to lead our marketplace operations and strategy. The ideal candidate will have a deep understanding of the e-commerce landscape, proven experience in managing large-scale online platforms, and a passion for driving growth in a fast-paced, high-performance environment. This role will be based in our Gurgaon office.

Key Responsibilities :

Marketplace Strategy & Planning :

- Develop and execute comprehensive marketplace strategies to drive growth across key online marketplaces (Amazon, Flipkart, etc.).

- Identify new opportunities, market trends, and customer needs to maximize product visibility and sales.

- Lead the development of product assortments, pricing strategies, and promotional calendars for the marketplace.

Team Leadership & Collaboration:

- Manage and lead a cross-functional team, including sales, marketing, operations, and analytics to ensure seamless marketplace operations.

- Collaborate closely with the product development team to align product offerings and ensure they meet marketplace demands.

Sales Performance & Optimization:

- Drive sales growth by optimizing product listings, and leveraging data-driven insights.

- Monitor key performance indicators (KPIs) such as conversion rates, customer satisfaction, and revenue targets, and take corrective actions as needed.

- Conduct competitive analysis and identify opportunities for improvement in pricing, content, and promotional strategies.

Inventory & Supply Chain Management:

- Work closely with the supply chain and inventory teams to ensure product availability, timely deliveries, and inventory turnover optimization.

- Ensure alignment with inventory forecasts and minimize stock-outs or overstock situations.

Stakeholder Management & Reporting:

- Build strong relationships with marketplace partners and ensure effective communication and collaboration.

- Regularly report on performance metrics, campaign results, and marketplace trends to senior leadership.

Customer Experience & Brand Consistency:

- Ensure a seamless customer experience across all online platforms, focusing on customer satisfaction and retention.

- Maintain consistent brand messaging and visual identity across all marketplace channels.

Qualifications:

- MBA is a must.

- Minimum of 5 years of experience in category management, marketplace operations, or e-commerce management, preferably in a consumer goods or retail environment.

- Proven experience managing and growing sales on major online marketplaces such as Amazon, Flipkart, and others.

- Strong analytical skills and the ability to interpret data to make strategic decisions.

- Excellent communication, negotiation, and relationship-building skills.

- In-depth knowledge of e-commerce platforms, online advertising, and digital marketing strategies.

- Strong leadership skills with the ability to lead cross-functional teams and drive results.

- Ability to thrive in a fast-paced, results-driven environment.

Location - Gurugram