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1 ALIFCloud IT Consulting L1 Technical Support Engineer Job
L1 Technical Support Engineer
ALIFCloud IT Consulting
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Technical Support: Provide Level 1 support for Microsoft 365 services, including Office, Intune, Entra ID, Defender for Office, and Endpoint Security.
- Office Applications: Manage and support Office applications, assisting users with Outlook, Word, Excel, PowerPoint, and other Office apps.
- Intune Management: Configure, deploy, and manage mobile devices and applications using Microsoft Intune, ensuring compliance and security.
- Entra ID Management: Handle user identities and access management through Entra ID, supporting MFA and SSO solutions.
- Defender Security: Implement and manage Defender for Office and Endpoint to protect against threats and vulnerabilities, monitoring security alerts.
- Documentation: Maintain comprehensive documentation of configurations, processes, and troubleshooting steps.
- Customer Service: Deliver exceptional customer service by effectively communicating with clients and addressing their needs promptly.
- Collaboration: Work closely with other team members and departments to ensure seamless integration and operation of M365 services.
Employment Type: Full Time, Permanent
Functional Areas: IT Hardware & Telecom
Read full job description What L1 Technical Support Engineer at ALIFCloud IT Consulting are saying
Rating based on 1 L1 Technical Support Engineer
review
Anonymous · Other
in Pune
I've had a wonderful time working with ALIF. People here are very friendly and supportive in nature. The work environment is very relaxed and you're never burdened with work. ALIF organizes alot of fun activities and campaigns. Thumbs up to ALIF. Really a wonderful place to work at.
- Salary - Excellent+6 more
There's absolutely nothing that you'd dislike here.
L1 Technical Support Engineer salary at ALIFCloud IT Consulting
What ALIFCloud IT Consulting employees are saying about work life
ALIFCloud IT Consulting Benefits
Team Outings Health Insurance 
Cafeteria Soft Skill Training Education Assistance Job Training 
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