Assessment Service Delivery

Assessment Planning & Coordination:

• Collaborate with content development teams to ensure assessments align with learning objectives.
• Coordinate scheduling, logistics, and resource allocation for assessments.
• Liaise with clients and stakeholders to define assessment requirements and timelines.

Assessment Delivery:

• Manage the technical setup and execution of online and offline assessments.
• Ensure the secure and smooth administration of assessments across various platforms.
• Troubleshoot technical issues in real-time during assessments and provide quick resolutions.

Compliance & Quality Assurance:

• Ensure assessments are compliant with industry standards, privacy, and data security regulations.
• Implement quality control measures to maintain the integrity of assessments.
• Regularly review and improve assessment processes for efficiency and accuracy.

Reporting & Analytics:

• Compile and analyze assessment results, providing detailed reports to stakeholders.
• Use data-driven insights to recommend improvements in assessment strategies.
• Ensure timely delivery of post-assessment feedback to clients.

Stakeholder Communication:

• Serve as the primary point of contact for assessment-related queries.
• Maintain clear and effective communication with internal teams and external clients.
• Provide training and support to facilitators, proctors, and end-users on assessment tools.