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COLLECTION OFFICER
L&T Finance
posted 3hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients
- This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records
- Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner
- Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances
- Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness
- Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes
- Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions
- Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices
- Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates
- Escalation: Escalate accounts to legal or higher management when necessary, following established protocols
- Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options
- Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Employment Type: Full Time, Permanent
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People are getting interviews at L&T Finance through
People are getting interviews through
(based on 95 L&T Finance interviews)
Referral
Walkin
Job Portal
Company Website
Campus Placement
Recruitment Consultant
22%
19%
19%
6%
4%
1%
29% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at L&T Finance are saying
Rating based on 175 Collection Officer
reviews
Anonymous · Finance
in Moradabad
Likes
Salary On time Other benefits
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Read 175 reviewsCollection Officer salary at L&T Finance
reported by
346
employees
with 1-7
years exp.
₹1.2
L/yr - ₹3.9
L/yr
14%
less
than the average Collection Officer Salary in India
View more details
What L&T Finance employees are saying about work life
based on 3.3k employees
Strict timing
Monday to Saturday
Within city
Day Shift
L&T Finance Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Work From Home 
Team Outings 
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