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COLLECTIONS OFFICER
1-6 years
₹ 1.2 - 2.1L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
COLLECTIONS OFFICER
L&T Finance
posted 16hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Contact customers via phone, email, or in-person to follow up on overdue payments and resolve outstanding balances
- Maintain accurate records of customer interactions, payment commitments, and account statuses in the system
- Negotiate repayment plans and terms that align with company policies and customer capabilities
- Review accounts regularly to identify and escalate delinquent cases requiring legal or managerial intervention
- Provide exceptional customer service by addressing inquiries, resolving disputes, and explaining payment processes
Employment Type: Full Time, Permanent
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Rating based on 175 Collection Officer
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Anonymous · Finance
in Moradabad
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L&T Finance Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Work From Home 
Team Outings 
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