Senior Program Manager

• Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases
  
• Manage scope and change management practices and drive governance to ensure strong scope change control
  
• Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management
  
• Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting
  
• Establish quality standards to be followed across the teams.
  
• Monitor process adherence & activate remediation protocols where needed
  
• Provide ongoing visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc.
  
• Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes.
  
• Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation.
  
• Actively seek to improve the engineering delivery pipeline, reducing cycle time and increasing quality and security posture.
  
• Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset.
  
• Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos.
  

Be responsible for tool assessment and recommendation in alignment with program management best practices

Desired Skills and Experience:

• Bachelordegree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience
  
• 15+ yearsexperience in engineering, engineering program management, technical program management, product management, or related area
  
• Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc.
  
• Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules
  
• Solid experience in driving process improvements and implementation of various tools related standard processes
  
• Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe.
  
• Experience managing complex programs with solutions relying on cloud-native technologies.
  
• Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions.
  

• Strong verbal and written communications skills with the ability to influence the enterprise.