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Kotak Mahindara Life Insurance
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122 Kotak Mahindara Life Insurance Jobs
Assistant Manager - Tele Calling
1-5 years
₹ 2 - 3.5L/yr
Mumbai, Mumbai Suburban, Mumbai
1 vacancy
Assistant Manager - Tele Calling
Kotak Mahindara Life Insurance
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc.
- Identify customer needs and service accordingly
- Update our internal database with information about technical issues and useful discussions with customers
- Co-ordination with other internal teams/departments to provide customer resolution to their query or request
- Inform customers about new features and functionalities and Promote digital channels of service
- Timely Follow up with customers to ensure their queries and technical issues are resolved
- Maintain customer centricity at the core of all transactions
- Support a positive work place environment adhering to organizational policies
Employment Type: Full Time, Permanent
Read full job descriptionKotak Mahindara Life Insurance Interview Questions & Tips
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What people at Kotak Mahindara Life Insurance are saying
Rating based on 118 Assistant Manager
reviews
Anonymous · Customer Success, Service & Operations
in Mumbai Suburban
I believe my work has an impact on the company as a whole the company's values align with my own.
- Job security - Excellent
While I appreciate the opportunities my current job has provided, I find the compensation and benefits don't align with industry standards. I'm looking for a role that recognizes and rewards my contributions more fittingly.
- Salary - Poor
Assistant Manager salary at Kotak Mahindara Life Insurance
What Kotak Mahindara Life Insurance employees are saying about work life
Kotak Mahindara Life Insurance Benefits
Comprehensive Insurance Coverage Employee Referral Program Sabbatical Leave Long Service Awards KLAPS 
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