Kotak - Support Engineer - .Net/PHP Apps (3-4 yrs)

Role :

- Application support and Engineer Role

Job Description :

- L3 level live support for applications developed in .net /windows and hosted in Azure / AWS.

- Perform application level database administration in SQL Server 2012/2016.

- Resolve customer incidents within the agreed SLA.

- Carry out live application changes.

- Application Monitoring and out of hours on call support.

- Managing communication with different stakeholders.

- Minimum Qualification and Experience

- Should be a graduate in any discipline with 3 - 4 years of experience in application support.

Requirements (Skills required) Mandatory Skills

- Experience in .net/PHP based application support.

- Strong MS SQL server/PostgreSQL querying skills.

- Exposure to AWS/azure environment configurations and troubleshooting.

Soft skills :

- Excellent communication and inter-personal skills.

- Good planning, organizing & time management skills.

- Must be a team player, energetic with a positive attitude.

- Knowledge of ITIL framework.

- Local candidates Preferred.