Account Manager / Sr. Account Manager

Division/ Department: Sales /OPDC

Reporting to: BSM /Sales Manager OPDC

Role Overview/ Job Purpose (Basic Information related to the role A Brief in 2-3 lines)

• Responsible for managing Mid-Size accounts.
• Understand & develop strategies for each defined account.

Key Responsibilities (Detailed outline of the role holder)

• To identify and engage with potential Accounts & Mid to Large SMB Corporate Customers (Listed).
• To Map the accounts and validate the business potential.
• Major Focus on Account breakthrough & generating new business.
• Regular customer visit & create new business opportunity.
• To engage with all the various coordinates and explore cross selling/ up selling opportunities in the assigned accounts.
• To meet the annual/quarterly/monthly targets
• To maintain a Healthy funnel in terms of Quality and Quantity.
• To ensure sufficient funnel by performing daily task to meet revenue /unit target month on month.
• To follow proper process for order execution and to meet customer expectation on deliveries.
• To ensure consistent CRM updates. Maintenance and Timely Reporting of relevant sales data.
• To deliver result as per companys Objective without compromising on policies.
• Create a sales plan based on existing accounts, potential in different verticals and territory.
• Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs and services would be useful.
• Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept.
• Update sales activities on CRM, Analysis customer data.

• MIF Retention

Desired Skills, Experience and Required Qualification

• Desired Skills: Preferred to have background/experience of Printer, IT Hardware, Telecom, or ICT.
• Experience: Minimum 4-6 Years of Experience in Corporate Sales, B2B Sales, Account Management.
• Awareness of products and competition.

Required Qualification:

• Graduate in any stream/MBA.

Functional/ Leadership Competencies (Please mention at least 4-5 competencies)

• Job Knowledge (Awareness of industry, product, competition)
• Good Communication and Presentation Skills.
• Customer orientation.
• Strategic Planning.
• Result oriented.
• Collaborating and influencing.
• Execution Excellence.

Preferences/ Desirables Differentiators for the role/ Specific Qualification/ Certification/ Industry Specific etc.

• Preferred to have background/experience of Printer, IT Hardware, Telecom or ICT.