Specialist, Crane Services

Job Description

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.

Our three core values trust in people, total service commitment and sustained profitability create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior the values guide our leadership, operations and activities.

We are now looking for Specialist Crane Service who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role:

Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
The field operative accepts work packages and enters work against the SR/WP.
The field operative cannot create new service requests (except through do work”).
Record faults/exceptions using Risk & Recommendation method,
Estimate labor hours and parts cost for repairs.
Perform Safety Review and Visit Review and record next steps.
Consult with our customers to permit informed buying decisions based on recommendations made.

Qualification and Experience: Diploma/B.E. (Mechanical/Electrical)

Number of years of experience: 6-8 years

Reporting to : Service Manager

Competencies and skills we expect for this role:

CRM Siebel
Field Service Siebel
Customer focused
Basic Crane Technical knowledge
Awareness of ISO 14001 and 45001 Standards