Relationship Manager

Role & responsibilities

• Understands automobiles by studying characteristics, capabilities, and features.
• Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins.
• Turns customers into buyers by matching them with their ideal car.
• Qualifies buyers by understanding their requirements and interests and matching these interests to various car models.
• Demonstrates vehicle features and takes customers on test drives.
• Demonstrates automobiles by explaining warranties and services.
• Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
• Provides sales management information by completing reports.
• Assists with the setup of the showroom and displays.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests.