Telecalling Executive

Role & responsibilities

Good communication , Building relationships: Fostering relationships with existing clients and building rapport with potential clients

Generating sales: Making cold calls to generate sales, and persuading customers to make purchases or schedule appointments

Explaining products: Explaining product features, benefits, and pricing to customers

Handling inquiries: Addressing customer inquiries or complaints

Collecting data: Collecting data on the impacts of the company's merchandise or services

Maintaining records: Keeping accurate records of customer interactions in the database, including outcomes, customer feedback, and any follow-up actions required

Submitting reports: Submitting daily progress reports and reporting analysis and observation to the team lead

Staying updated: Staying updated with market trends

Adaptability: Being adaptable and able to handle different scenarios that may come up during the call

Preferred candidate profile

Perks and benefits