Key Accounts Manager - Ecommerce

We are seeking a dynamic and results-driven Key Account Manager E-commerce to manage and grow our online marketplace business. The ideal candidate will be responsible for driving sales, managing relationships with e-commerce platforms, and optimizing the online presence of our products to achieve revenue and profitability targets.

Key Responsibilities:

Account Management & Business Growth

• Manage and nurture relationships with key e-commerce partners (Amazon, Flipkart, Myntra, etc.).
• Develop and implement sales strategies to achieve revenue and growth targets.
• Monitor sales performance and analyze data to optimize listings, promotions, and pricing.
• Ensure smooth order fulfillment, stock availability, and timely dispatch of products.

E-commerce Operations & Strategy

• Optimize product listings with SEO-friendly content, images, and pricing strategies.
• Plan and execute promotional campaigns (Big Billion Days, Amazon Great Indian Festival, etc.).
• Coordinate with supply chain and logistics teams to ensure efficient inventory management.
• Track and improve key performance metrics like conversion rates, ROI, and customer feedback.

Cross-functional Coordination

• Collaborate with digital marketing teams to drive traffic and conversion.
• Work with finance teams for pricing, discount structures, and profitability analysis.
• Liaise with customer support to address buyer concerns and improve brand reputation.