Telecalling Executive

Responsibilities

• Contacting current and potential clients to inform them regarding the product and service.
• Answering all queries and questions regarding the company and product.
• Understanding customers requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the company’s reputation by handling grievances.
• Facilitating companies’ sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.

Requirements

• 1+ years of experience as a telecaller or any similar role.
• Proven track record of successfully achieving the sales quota.
• Knowledge of computer programs like CRM and telephone systems.
• Efficient with English.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.
• Having done B.Sc/BA will be an advantage.