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HK GSA Professional
Karni Fort Bambora
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Housekeeping Guest Service Associate at our 4-star hotel, you will be responsible for ensuring that guest rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness and comfort. You will be expected to interact with guests professionally, responding to their needs promptly, and creating a welcoming and relaxing environment.
Key Responsibilities - Guest Room Cleaning
- Clean and arrange guest rooms, corridors, and public areas according to the hotels standards.
- Change linens, make beds, dust, vacuum, and sanitize bathrooms.
- Replenish guest room amenities and ensure all guest requests are addressed.
- Public Area Maintenance
- Clean and maintain lobbies, elevators, hallways, and other public areas to ensure they are presentable at all times.
- Ensure the cleanliness of stairwells, windows, and floor areas as required.
- Guest Interaction and Service
- Greet and assist guests in a friendly and professional manner.
- Respond promptly to guest requests for additional items or room services.
- Ensure guest satisfaction by delivering timely, courteous service.
- Safety and Security
- Follow all hotel safety and security policies and procedures.
- Report any maintenance issues, lost items, or unsafe conditions to the Housekeeping Manager.
- Handle and label lost-and-found items appropriately and promptly.
- Inventory and Stock Management
- Maintain housekeeping supplies and equipment, keeping them well-organized.
- Report any shortages of supplies or damage to equipment for timely replenishment.
- Additional Duties
- Assist with deep cleaning projects, carpet shampooing, or special housekeeping tasks as required.
- Participate in team meetings and training sessions to stay updated on best practices.
Employment Type: Full Time, Permanent
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based on 1 employee
Flexible timing
Monday to Saturday
Within city
Karni Fort Bambora Benefits
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