F&B Manager

An FB Manager oversees the food and beverage operations in a hospitality establishment, ensuring customer satisfaction, efficient operations, and profitability. This position requires strong leadership skills, excellent organizational abilities, and a focus on quality and service standards.

1. Operational Management

   • Plan, organize, and manage the overall operations of food and beverage outlets, catering services, and banquet facilities.
   • Monitor day-to-day operations to ensure high-quality service and compliance with health and safety standards.
   • Develop and implement operational policies and procedures to enhance efficiency.

2. Staff Supervision and Training

   • Recruit, train, and supervise food and beverage staff.
   • Set performance standards and ensure adherence through regular evaluations.
   • Foster a positive work environment to motivate employees and encourage teamwork.

3. Menu Planning and Inventory

   • Collaborate with chefs and bartenders to design innovative menus, considering customer preferences and market trends.
   • Manage inventory levels, procure supplies, and negotiate with vendors to secure the best deals.
   • Ensure food and beverage costs align with the budget.

4. Customer Experience

   • Ensure exceptional guest experiences by maintaining high standards of quality, presentation, and service.
   • Handle customer complaints and resolve issues efficiently.
   • Gather feedback from patrons to improve services.

5. Financial Management

   • Develop and manage budgets for food and beverage operations.
   • Monitor revenue, expenses, and profitability, implementing cost-control measures as needed.
   • Prepare and present financial reports to senior management.

6. Compliance

   • Ensure all food and beverage operations comply with local, state, and federal regulations, including health, safety, and alcohol licensing laws.
   • Conduct regular audits and inspections to maintain compliance and quality standards.

7. Marketing and Promotions

   • Collaborate with the marketing team to create promotional events and strategies to attract customers.
   • Monitor industry trends and competitor activities to stay ahead in the market.

• Education: Bachelors degree in hospitality management, culinary arts, or a related field (preferred).
• Experience: 3-5 years of experience in food and beverage management or a similar role.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Financial acumen with experience in budgeting and cost control.
  • Proficiency in restaurant management software.
  • Creativity in menu planning and promotions.
  • Thorough knowledge of health and safety regulations.

• Requires flexibility to work evenings, weekends, and holidays.
• Role involves standing for extended periods and occasional lifting.