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15 Mitkat Advisory Jobs

Key Account Manager

8-13 years

Bangalore / Bengaluru

1 vacancy

Key Account Manager

Mitkat Advisory

posted 2mon ago

Job Description

As the KAM, you will oversee the day-to-day operations of a team of approximately 100 security personnel stationed at various client locations. Your role is pivotal in managing the delivery of high-quality services, maintaining client satisfaction, and ensuring compliance with all contractual obligations.

Key Responsibilities
  • Act as the main point of contact for the client, ensuring seamless service delivery and addressing any issues.
  • Oversee and manage the performance and administration of a large team of security personnel.
  • Monitor and manage attendance, shift schedules, and ensure adherence to role-based training requirements.
  • Maintain clear communication with deployed teams across multiple cities and coordinate with recruitment, performance monitoring, and training functions.
  • Prepare and present reports for Monthly and Quarterly Reviews, and maintain up-to-date contingency plans for all locations.
  • Implement and manage a digital attendance system linked to invoicing to ensure accurate salary payouts.
  • Assist in the preparation of error-free invoices and compliance documents.
  • Address and escalate grievances reported by the MitKat team to maintain team motivation and performance.
  • Identify and manage talent, ensuring effective talent identification and management strategies.

  • Qualifications Experience:
  • Bachelors/Post Graduate Degree in any field.
  • 8+ years of experience in Corporate Security with leading Security Manpower Agencies.
  • Relevant certifications in security, risk, crisis, BCM, Infosec, safety (CPP, ISO, etc.) preferred.
  • Proven leadership experience in Security Operations, Recruitment, HR Operations, Administration, and Compliance.
  • Demonstrated experience in managing Key Accounts for large clients.
  • Strong understanding of Employment/Labour laws, Compliance rules, and regulations.
  • Excellent interpersonal and negotiation skills with proficiency in English; knowledge of Kannada preferred.
  • Strong conflict management, problem-solving, and leadership skills.
  • Proficiency in Microsoft Office, HRIS, and strong analytical skills with a good working knowledge of MS Excel.
  • Upload Your Resume Key Account Manager

    Employment Type: Full Time, Permanent

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    100%
    Flexible timing
    Monday to Friday
    Within country
    Day Shift
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    Mitkat Advisory Benefits

    Work From Home
    Soft Skill Training
    Job Training
    Team Outings
    Health Insurance
    Free Transport +6 more
    View more benefits

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