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Mitkat Advisory

Compare

4.3

based on 23 Reviews

6 Mitkat Advisory Jobs

Key Account Manager

MitKat Advisory Services Pvt Ltd

4.3

based on 23 Reviews

8-13 years

Bangalore / Bengaluru

1 vacancy

Key Account Manager

Mitkat Advisory

posted 6mon ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Software Configuration Management Legal Advisory Compliance Corporate Security Service Delivery Management

+ 4 more

Job Description

As the KAM, you will oversee the day-to-day operations of a team of approximately 100 security personnel stationed at various client locations. Your role is pivotal in managing the delivery of high-quality services, maintaining client satisfaction, and ensuring compliance with all contractual obligations.

Key Responsibilities

Act as the main point of contact for the client, ensuring seamless service delivery and addressing any issues.

Oversee and manage the performance and administration of a large team of security personnel.

Monitor and manage attendance, shift schedules, and ensure adherence to role-based training requirements.

Maintain clear communication with deployed teams across multiple cities and coordinate with recruitment, performance monitoring, and training functions.

Prepare and present reports for Monthly and Quarterly Reviews, and maintain up-to-date contingency plans for all locations.

Implement and manage a digital attendance system linked to invoicing to ensure accurate salary payouts.

Assist in the preparation of error-free invoices and compliance documents.

Address and escalate grievances reported by the MitKat team to maintain team motivation and performance.

Identify and manage talent, ensuring effective talent identification and management strategies.

Qualifications Experience:

Bachelors/Post Graduate Degree in any field.

8+ years of experience in Corporate Security with leading Security Manpower Agencies.

Relevant certifications in security, risk, crisis, BCM, Infosec, safety (CPP, ISO, etc.) preferred.

Proven leadership experience in Security Operations, Recruitment, HR Operations, Administration, and Compliance.

Demonstrated experience in managing Key Accounts for large clients.

Strong understanding of Employment/Labour laws, Compliance rules, and regulations.

Excellent interpersonal and negotiation skills with proficiency in English; knowledge of Kannada preferred.

Strong conflict management, problem-solving, and leadership skills.

Proficiency in Microsoft Office, HRIS, and strong analytical skills with a good working knowledge of MS Excel.

Upload Your Resume Key Account Manager

Employment Type: Full Time, Permanent

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What people at Mitkat Advisory are saying

What Mitkat Advisory employees are saying about work life

based on 23 employees

71%

30%

36%

100%

Flexible timing

Monday to Saturday

No travel

Day Shift

View more insights

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