It Executive

Role & responsibilities

• Maintain user desktops and laptops, ensuring optimal performance.
• Verify that peripherals (printers, scanners, etc.) are functioning properly and arrange timely repairs for hardware failures.
• Install and troubleshoot various operating systems, including Microsoft Windows and Linux.
• Install, configure, and update peripheral components, drivers, and software.
• Configure and troubleshoot desktops, laptops, and servers.
• Install and update antivirus software at both client and server levels.
• Troubleshoot LAN/WAN connectivity issues and ensure network stability.
• Provide software configuration support and assist end-users with troubleshooting.
• Offer support for operating systems, telephony, LAN/WAN networks, and printers.
• Coordinate with vendors for procurement of new hardware/software and log complaints for server-related issues.
• Assist in implementing information security procedures, including virus protection and DAT file upgrades.
• Maintain detailed records of desktop and server downtime.
• Conduct IT asset verification and update records on a monthly basis.
• Regularly update antivirus software across all assigned systems.

Preferred candidate profile

• Strong knowledge of hardware and networking.
• Experience troubleshooting Windows and Linux PCs/laptops.
• Installation and configuration of new software and hardware, including servers, printers, workstations, and antivirus protection.
• Provide support for desktops, laptops, printers, handheld devices, and scanners.
• Basic troubleshooting skills with a good understanding of operating systems.
• Candidates with knowledge of Linux/Ubuntu will be preferred.
• Assist in all IT support functions as needed.

Perks and benefits

• General office environment: Works generally at a desk in a well-lighted, air-conditioned.
• Cubicle/office, with moderate noise levels.
• 5 Days Working with Sunday Fixed off and the other off would be rotational .
• Office timing will be Day Shift