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Juniper Networks

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4.2

based on 393 Reviews

70 Juniper Networks Jobs

Resident Engineer / Advance Services Consultant

Juniper Networks India Pvt Ltd

4.2

based on 393 Reviews

8-13 years

Gurgaon / Gurugram

1 vacancy

Resident Engineer / Advance Services Consultant

Juniper Networks

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Python Computer Networking Automation Testing Troubleshooting DNS TCP

+ 4 more

Job Description

This is a highly technical role, providing primarily onsite post-sales support under the Juniper Networks Advance Services Team. Consultant will be required to have expertise on Juniper s MX -Series with Services (Junos Subscriber Management, IPSec, CGNAT etc).

Responsibilities

This position will be an Individual Contributor Role
Lead requirement gathering, design & technology workshop on Best Practices review, design review, documentation.
Work to enhance network operation support process including troubleshooting guideline, automation & best practices.
Validation & testing of Mops, features and functionality testing.
Assist customer & partner with implementation, integration or migration planning.
Ongoing informal trainings related to operational aspects.
Assist to troubleshoot critical & major issues along with TAC, Partner & Customer team
Acting as a Technical lead for major network deployments and migrations post FNI.
Follow the Juniper Advance Services engagement and delivery processes, working closely with the Service Manager.
Work closely with colleagues and customer s personnel to help in day-to-day operations & major upgrade activities.
Participate & lead all operational reviews with customer & partner
Ensure prompt response to Juniper & Customer teams for any suspected escalation
Provide informal training (Knowledge Transfer workshops) to Juniper Networks partners and customers.
Develop and maintain strong relationships with the customers technical management and teams.
Tracking and reporting of issues found during testing, Implementation and migration
Work directly with highly knowledgeable group of Service Provider customers.
Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, support to replicate customer environments and network problems in the lab.

Preferred Qualifications:

Expert communication and interpersonal skills.
The mature customer first focus
Strong design, implementation & troubleshooting experience
Commitment to delivering a remarkable customer experience
(B.Tech/B. E) or similar discipline in Electronics & Communication Engineering.
Strong understanding of -IP Packet flow, OSI & TCP layers
Layer 3 - IP and related technologies (ICMP, UDP, TCP, IPSec, CGNAT, GRE, QoS, VRRP)
Ethernet, 802.1Q, PPP, PPPoE, PPPoA, IPv6/Dual-Stack, DHCP, AAA and related protocols such as Radius, Diameter, DNS
IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QoS, EVPN solutions
Good Experience in Metro Ethernet, Broadband technologies and seamless MPLS, QoS and IP related services
Strong Service Provider background
Very strong knowledge (CCIE/JNCIE level) of the design principles and operations in SP networks.
Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions

Experience/Background Desired:

08+ years experience in the telecommunications industry
Hands-on experience on Juniper devices will be a big plus

Additional Qualifications:

Some experience with at least one programming language. Python is preferred. Should be able to use a programming language to write basic scripts. (eg, log parsing, sending API requests, automating everyday tasks)

Education: