Restuarant Manager

Job Description
1. JOB DETAILS:
Position Title: Guest Delight Manager (Store Manager) M2B Grade
Reports to: Cluster Manager
Department: Store Operations
2. ABOUT JUBILANT FOODWORKS:
Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and is one of Indias largest food service Company, with
a network of 1,930 Domino’s Pizza restaurants across 390 cities (as of March 31, 2024). The Company has the exclusive rights to
develop and operate Domino’s Pizza brand in India, Sri Lanka, Bangladesh and Nepal.
At present, it operates in India, and through its subsidiary companies in Sri Lanka and Bangladesh. The Company also has exclusive
rights for developing and operating Dunkin’ Donuts restaurants for India and has 25 Dunkin’ Donuts restaurants, Popeyes is 32
Restaurants (as of March 31, 2024).
JFL has entered into the Chinese cuisine segment with its first owned restaurant brand, ‘Hong’s Kitchen’ and has 22 Hong’s kitchen restaurant across in India (as of March 31, 2024).
3. JOB CONTEXT AND KEY ACCOUNTABILITIES:
Jubilant FoodWorks is amidst transformation & expansion which will fuel the next level of growth and this creates both challenges and
opportunities. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a vision towards becoming a
2000+ Restaurant with Multi Business, Multi Product, Multi Country Operations.
Agreement Registration: (10%)
• Description Performance Indicators Production Planning & Ware housing Overseeing overall
Procurement activities.
• Implementing effective techniques to bring efficiency in operations.
• Improve quality standards & achieve maximum cost savings.

• Handling stores operations ensuring optimum inventory levels to achieve maximum cost savings
without hampering the production & distribution process.
• Zero stock out situations Feedback from operations team Yield report Internal & external Audits
Commissary Scorecard Inventory Holding Supply Chain Management Sustaining the existing network &
managing the supply chain for items, ensuring timely distribution of the merchandise to the stores.
• Monitoring availability of stock, making appropriate arrangements to ensure on time deliveries;
Managing logistics operations, involving and coordinating with various & other external agencies to
achieve seamless & cost- effective transport solutions.
• No stock out Qtrly feedback from operations team Budget controls as per actual budgets Internal &
External Audits Quality Assurance To insure the quality parameters to be followed during the
operations. Customer (Internal / external) Satisfaction Commissary Scorecard Meeting all internal
audit requirements.
• Operations & Management Identifying areas of obstruction/breakdowns and taking steps to rectify
the equipment through application of trouble shooting tools. Coordinating and planning the logistic
need for the region and other regional commissaries.
• Ensuring optimum utilization of manpower and machinery towards the output. Ensuring good
manufacturing practices are being followed and ensuring strict adherence to quality standards laid
down by Domino’s Pizza International Limited. Internal & External Audits Business partner feedbacks.
KRA achievements and tracking.
4. COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
▪ All Departments
▪ AS PER THE SCOPE OF THE ROLE EG: Finance and Accounts – Corporate Office, India
External:
▪ Various Govt Agencies
▪ Consultants
5. QUALIFICATIONS, EXPERIENCE, & SKILLS:
▪ Qualification Hotel management or Food Tech Experience 4-6 years’ experience specialised in
field of retail/ QSR / services industry with exposure to supply chain operations also for a period of
Min 1 to 2 years