Technical Engineer

Technical Services officer in JSW Cement, provides Civil Engineering services to its customers, channel partners, influencers & educates/promotes different products of JSW through various technical activities. The various activities undertaken by TSO are given below.

• Preparation & updation of databank of major influencer segments such as Engineers,

builders/contractors.

• Coordination with mktg team in planning and conducting Technical meets.
• Redressal of customer complaints and documentation of all reported complaints as per CCRS SOP.
• Technical presentation in Technical meets for all influencer segments such as home builders, Contractors and Masons
• Visits to customers / influencers of all segments as per Journey cycle plan and providing leads of prospective customers to Sales team. Achieve monthly conversion targets as per plan
• Godowns assessment
• Assessment of damaged cement.
• Coordinating in getting product approval from various Govt depts. /key projects.
• Information on competitors activities.
• Sending market samples for analysis.