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JPMorgan Chase & Co.
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14 JPMorgan Chase & Co. Analyst Jobs
Securities Services - Client Services and Solutions - Analyst
2-7 years
₹ 4.2 - 21L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Securities Services - Client Services and Solutions - Analyst
JPMorgan Chase & Co.
posted 8hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Act as the end-to-end client service manager for global clients, resolving relationship and account level queries of clients/fund managers.
- Serve as escalation point of contact for Ops teams across the product suite.
- Stay aware of latest product, process, business, and market updates, liaising with Sales/Product to enhance client experience and improve service.
- Prepare KPI and KRI reports for clients and internal stakeholders, including consolidated reporting data gathering, analysis, and presentation of client scorecards and MIS.
- Run standard/specific reports using JPMorgan and 3rd party systems, ensuring high service levels and minimal escalations, and collaborate with teams across regions for efficiency through automation.
- Manage team governance and deliver business updates, supporting client-facing contacts with root cause explanations, and prepare MIS and ad-hoc reports for clients and internal partners.
- Partner with Prod Dev on internal strategic initiatives and deliver management projects.
- Implement process improvements to enhance efficiency and client satisfaction, enabling technology adoption within the team to reduce manual intervention.
- Review invoices for accuracy and completeness, ensuring alignment with client delivery schedules and product offerings. Develop expertise on products and client specifics.
- Identify and address gaps in the invoicing process, providing thematic analysis for strategic remediation, and manage risk controls and internal project management initiatives.
- Minimum 2 years of overall work experience
- Excellent communication skills (Oral and written); Role involves extensive coordination with senior external and internal stakeholders across lines of businesses.
- Strong attention to detail, problem solving, and effective escalation skills required.
- Experience working with Microsoft Excel, PowerPoint, SharePoint, and Project.
- Energetic self-starter with ability to navigate the firm proactively, collaborate and effectively partner with different teams and individuals.
- Strong collaboration skills, able to work with many different individuals and partner effectively with different groups.
Employment Type: Full Time, Permanent
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What Analyst at JPMorgan Chase & Co. are saying
Rating based on 184 Analyst
reviews
Anonymous · BFSI, Investments & Trading
in Bangalore / Bengaluru
Salary work-life balance all are a given in this company. If you work here with a great manager you don't need to switch at least for nest 5 year. no day will be mundane.
- Salary - Excellent
IJP is now a tool just to retain employees who are leaving, i would want less on the current manager's involvement in movement, as they try to hinder it by influence to ensure only they have a good employee. IJP is intended for learning new skills but unfortunately that is failing.
- Promotions - Poor
Analyst salary at JPMorgan Chase & Co.
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JPMorgan Chase & Co. Benefits
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400 064
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