Securities Service Operations Team Manager

Build your career in Asset Services while working in the world s most innovative bank which values creativity and excellence

This exciting opportunity includes overseeing collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion, payment processing, and claims management.

Job Summary

As a Securities Service Operations Team Manager in our Asset Services team, you will be responsible for managing all corporate and income related events across all asset classes. This includes collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, and claims management. You will also be expected to reconcile positions, payments, and process transactions to client s account, and manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events.

Job responsibilities
- Reconcile positions, payments, and process transactions to client s account.
- Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise.
- Diagnose problems and provide operational or technical resolution within defined and limited autonomy.
- Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate and income-related events.
- Understand the asset servicing lifecycle.
- Serve as the point of contact for internal communication with Middle Office and Client Service."

Required qualifications, skills and capabilities