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Relationship Manager CRM
JP Infra
·
7-9 years
₹ 5.65 - 5.85L/yr (AmbitionBox estimate)
Mumbai
6 vacancies
Relationship Manager CRM
JP Infra
posted 21d ago
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Job Description
Role & responsibilities:
- Handling from Post-Handover activities till possession
- Achieving Collection targets
- Managing customer experience and engagement through the life of project delivery including on-boarding, registration, collections and possession.
- Ensuring timely documentation, collections, and resolution of customer grievances while promoting a culture of customer delight.
- Customer onboarding
- Documentation & Possession
- Collection principle & Interests, if any
- Query Resolution & complaint management
- Maintain smooth communication with customers and promptly reply to their queries
Additional comments:
- Must be open to innovation & upgrade process
- Must be a solution provider with excellent negotiation skills
- Advance excel, SFDC & Banking understanding
Preferred candidate profile: Any graduate with 6-7 years of experience in Customer Relationship Management from real estate background preferred.
Employment Type: Full Time, Permanent
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