Loan Servicing Role (1-8 yrs)

Loan Servicing

- Provide guidance and support in various aspects of investment transactions including performing/non-performing loan portfolios, real estate, middle-market, and specialty financing.

- Take accountability for the end-to-end delivery of client projects, ensuring timely and high quality execution of investment transactions.

- Provide direction and oversight to the implementation team throughout the product implementation and post-implementation cycles, ensuring smooth integration and client satisfaction.

- Address client-specific needs by conducting ad-hoc analytics, portfolio monitoring, surveillance, and reporting, leveraging insights to enhance client outcomes.

- Serve as the primary liaison between the client and the development team, acting as a Business Analyst for Platform features, client changes, and issues, fostering effective communication and resolution of concerns.

- Act as an extended client team for asset management reporting, financial due diligence, post-deal analysis, and business planning, utilizing expertise and experience to drive value-added solutions and insights.

- Proactively identify and address potential conflicts or issues within the team or between multiple stakeholders, utilizing effective conflict resolution strategies such as mediation, negotiation, and consensus building to ensure alignment and cohesion towards project objectives.

- Mentor and guide team members to ensure high levels of performance, quality, and development.

- Serve as the primary point of contact for teammates.