Branch Service Manager-Lalitpur

Role & responsibilities

• Attending safety meetings to ensure the service team abides by safety policies and procedures
• Mentoring the service staff by promoting an environment where they can grow and excel in their craft
• Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments
• Managing a team of Service Technicians and Advisors
• Developing a working knowledge of industry laws and regulations to ensure their service department is in compliance
• Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner.