Account Manager - Programmatic Advertising (1-5 yrs)

- Jivox is transforming the way the world experiences digital marketing.

- We connect brands with their audiences in the most personalized way: using big data, AI/machine learning, Dynamic Creative Optimization (DCO) and customer journey optimization technologies to deliver omni-channel precision marketing.

- More than serving relevant messages in consumers' purchase-intent micro-moments across all channels, brands can track, measure, and optimize customer paths starting from a brand website, email, or exposure to an advertisement that are driving engagement and conversions.

- Recognized as a leader in creative advertising technologies, only Jivox delivers 1:1 messaging -throughout the customer journey, seamlessly linking paid and owned media.

- Jivox is trusted by hundreds of leading companies including Marriott International, Toyota, Sony, AirBnB, Mazda, Pepsi, and more.

- Jivox has been recognized by Forrester as a leader in creative advertising technologies and is able to offer large global brands both experience and maturity.

Job Responsibilities:

- Responsible for all production and relationship management aspects of tier 2 and tier 3 client business, including both publisher and agency clients.

- Manages all day-to-day campaign deliverables and client communication.

- Train clients on new Jivox platform ad types, features, and functionality to grow revenue through client satisfaction and retention.

- Works cross-functionally with other teams to identify challenges and solutions in order to deliver high-quality service/product to the client.

- Assist with maintaining exceptional client relationships with existing agencies and clients.

- Creates end-to-end campaign timelines and milestone dates, and communicates expectations to all parties.

- Prepares and submits creative builds and organizes tasks through internal tools.

- Conducts post-launch reporting analysis and follows up on ad tags that have not been set live.

- Work with Sales to offer insights for campaign analysis.

Job Requirements:

- Jivox is seeking an experienced, enthusiastic, strategic, self-motivated Account Manager:

Must Have:

- Passionate about online business, e-commerce, and sales

- Managed global clients and owned individual performance goals

- Advanced computer literacy, especially in Microsoft Office applications

- Understanding of Programmatic, interactive media, and the advertising industry

- Excellent communication and interpersonal skills