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3.9

based on 21.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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2483 Jio Jobs

Technical Helpdesk Executive

2-3 years

Mumbai

1 vacancy

Technical Helpdesk Executive

Jio

posted 7hr ago

Job Role Insights

Flexible timing

Job Description

1.The purpose of the role is to provide resolution for any technical
issues faced by the homecare technicians (Home Connect or Home Assist)
during their visit to the customer premises for FTTx installation and
Services.
2.Advisor shall be responsible for raising and resolving complaints for
the customer frontend teams
2 - 3 years
  • Skills & Competencies :
    1.Technical Skills
    2.Ability to understand & explain problems & solutions
    3.Good communication & Interpersonal skills.

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Technical Helpdesk Executive roles with real interview advice

    People are getting interviews at Jio through

    (based on 1.1k Jio interviews)
    Job Portal
    Referral
    Company Website
    Walkin
    Campus Placement
    Recruitment Consultant
    32%
    22%
    14%
    9%
    6%
    1%
    16% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Jio are saying

    Technical Helpdesk Executive salary at Jio

    reported by 7 employees
    ₹2.2 L/yr - ₹3.9 L/yr
    9% more than the average Technical Helpdesk Executive Salary in India
    View more details

    What Jio employees are saying about work life

    based on 21.8k employees
    55%
    71%
    55%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Jio Benefits

    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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