Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Jio Team. If you also belong to the team, you can get access from here

Jio Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters

109 Jio Jobs

Advisor Contact Centre - Work From Home

0-1 years

₹ 1.05 - 3.5L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Madhya pradesh

1 vacancy

Advisor Contact Centre - Work From Home

Jio

posted 22d ago

Job Role Insights

Flexible timing

Job Description

1. Manage all customer interactions as rostered within parameters

2. Demonstrate ownership on calls when contacted by customer

3. Respond to all customers in appropriate tone and language

4. Offer a solution-based approach for all customer interactions

5. Educate the customer at every given possible opportunity

6. Ensure updation of product, system, process and policy knowledge

7. Adhere to rostered timing, scheduled shifts and activities

8. Capture customer details and data relevant to the call or service

9. Resolve customer queries within agreed timelines

10. Manage outbound campaigns as per business requirement

11. Increase, develop and retain customer base through relationship building and service

12. Follow all contact center policies, procedures, code of conduct and legislative requirements


Employment Type: Full Time, Permanent

Read full job description

Jio Interview Questions & Tips

Prepare for Jio Advisor roles with real interview advice

Top Jio Advisor Interview Questions

Q1. What are the different layers of OSI model?
Q2. Triple Sum Problem Statement Bojack wants to gift Todd a binary tree with N nodes for his birthday. However, the tree is too large, so he d ... read more
Q3. What is the difference between 3g and 4g
View all 746 questions

What people at Jio are saying

3.5
 Rating based on 92 Advisor reviews

Likes

Skill development, learning.

  • Salary - Good
  • +5 more
Dislikes

Promotion, appraisal.

  • Promotions - Poor
Read 92 Advisor reviews

Advisor salary at Jio

reported by 303 employees
Lock Unlock
₹1 L/yr - ₹3.5 L/yr
60% less than the average Advisor Salary in India
View more details

What Jio employees are saying about work life

based on 23k employees
55%
71%
55%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Jio Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

Compare Jio with

Jio Platforms

3.5
Compare

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Bharat Sanchar Nigam

3.9
Compare

Tata Communications

4.0
Compare

Aircel

4.4
Compare

Mahanagar Telephone Nigam

3.7
Compare

Videocon Telecommunications

4.0
Compare

Telenor

4.2
Compare

MTS

4.3
Compare

Reliance Communications

4.0
Compare

Tata Teleservices

4.0
Compare

HFCL Limited

4.0
Compare

Bharti Infratel

4.5
Compare

BT E Serv

4.1
Compare

Telesonic Networks

3.8
Compare

You Broadband

3.9
Compare

Etisalat

3.2
Compare

Uniinfo Telecom Services

3.6
Compare

Dishnet Wireless

4.3
Compare

Similar Jobs for you

Tele Sales Executive at Imarque Solutions

Hosur

0-2 Yrs

₹ 1-1.25 LPA

Tele Collection Executive at Imarque Solutions

Davanagere

0-2 Yrs

₹ 1-1.25 LPA

Call Center Executive at Aarvy Healthcare

Gurgaon / Gurugram

1-6 Yrs

₹ 1.75-2.5 LPA

Customer Service at Europ Assistance India

Mumbai Suburban, Thane + 1

1-6 Yrs

₹ 1.75-4 LPA

Customer Service at Genpact

Gurgaon / Gurugram

1-5 Yrs

₹ 1.5-5 LPA

Customer Service at Genpact

Gurgaon / Gurugram

0-2 Yrs

₹ 1.75-3.5 LPA

Customer Service at Genpact

Gurgaon / Gurugram

0-3 Yrs

₹ 1.75-3.5 LPA

Customer Service at Genpact

Vijayawada, Hyderabad / Secunderabad + 1

0-2 Yrs

₹ 1.75-3.5 LPA

Customer Service at Genpact

Gurgaon / Gurugram

0-3 Yrs

₹ 1.75-3.5 LPA

Operations at Baroda Global Shared Services Ltd.

Vadodara

1-3 Yrs

₹ 1-3 LPA

Jio Dumka Office Location

View all
Dumka Office
Reliance, Reliance, Sarai Rd Dumka
Jharkhand 814101

Advisor Contact Centre - Work From Home

0-1 Yrs

Madhya pradesh

22d ago·via naukri.com

Financial Reporting Manager

12-20 Yrs

Mumbai

21hr ago·via naukri.com

Enterprise Sales Officer

2-5 Yrs

₹ 4 - 5L/yr

Vijayawada

22hr ago·via naukri.com

Mobility Sales Lead

6-10 Yrs

₹ 7 - 8L/yr

Piduguralla, Mangalagiri

22hr ago·via naukri.com

Jio Point Lead

5-10 Yrs

₹ 3 - 6L/yr

Ghazipur, Mirzapur, Ballia

22hr ago·via naukri.com

Financial Reporting Team Lead

12-22 Yrs

Mumbai

23hr ago·via naukri.com

Enterprise Sales Officer - B2B (Male)

2-7 Yrs

Nizamabad

1d ago·via naukri.com

Enterprise Sales Officer - B2B (Male)

2-7 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

GIS Engineering

2-7 Yrs

Mumbai

1d ago·via naukri.com

Gis Engineer

2-7 Yrs

Mumbai

1d ago·via naukri.com

Recently Viewed

SALARIES

TCS

COMPANY BENEFITS

TCS

No Benefits

REVIEWS

TCS

No Reviews

REVIEWS

TCS

No Reviews

REVIEWS

TCS

No Reviews

REVIEWS

TCS

No Reviews

REVIEWS

TCS

No Reviews

REVIEWS

TCS

No Reviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent