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JC Senior Digital Repair Specialist
Jio
posted 22d ago
Job Description
2. Install CPE devices
3. Drive quality installations
4. Address partner queries
5. Visit partners for checks
6. Conduct group meetings
7. Interact with customers
8. Troubleshoot device queries
9. Record job in CRM portal
10. Upgrade device software
11. Repair handsets, PCB swap
12. Train / support service points
13. Adhoc responsibilities as needed 0 - Maximum 4 Years
A. Soft skills:
1. Customer focus
2. Communication skills
3. Problem Solving skills
B. Functional skills:
1. Handset repair skills
2. Knowledge of spares operations
3. Knowledge of CRM Systems
Employment Type: Full Time, Permanent
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Anonymous · Customer Success
in Ambala cantt
all activities all challenge is i learning
Nothing
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