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3.9

based on 21.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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4238 Jio Jobs

Customer Service Manager

10-14 years

Chennai

1 vacancy

Customer Service Manager

Jio

posted 25d ago

Job Description

1) Handhold Account at Post Delivery Phase
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account

Skills & Competencies :

1)Problem solving and analytical ability
2)know how of customer expectations, customer application ecosystem & management
3)Excellent verbal communicatio


Employment Type: Full Time, Permanent

Read full job description

Jio Interview Questions & Tips

Prepare for Jio Customer Service Manager roles with real interview advice

People are getting interviews at Jio through

(based on 1.1k Jio interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
Recruitment Consultant
32%
22%
14%
9%
6%
1%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Jio are saying

4.6
 Rating based on 20 Customer Service Manager reviews

Likes

Nice

Dislikes

Lco issue no response to back office

Read 20 reviews

Customer Service Manager salary at Jio

reported by 48 employees with 5-12 years exp.
₹2.2 L/yr - ₹9 L/yr
20% less than the average Customer Service Manager Salary in India
View more details

What Jio employees are saying about work life

based on 21.7k employees
55%
71%
55%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Jio Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

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