L2 TAC SME LTE Core/VoWiFi Professional

NOC / Operations / TAC / Support / Planning / Engineering co-ordination and
management,Trouble ticket analysis,L2/L3 problem management,SLA /OLA/RCA
management`Should be able to manage & resolve critical & major issues,&
prepare trouble ticket,Incident reports To work with incident managers
/Problem managers for emergency, critical and major fault restoration
and resolutionTo work with Service manager/Service desk to update and
resolve any escalations of raised towards Network if they want L2/l3
support Minimum 10 Years - Maximum 15 Years

Skills & Competencies :

1. Knowledge of core and service platforms availability as per the
agreed SLA
2. Ensure the usage of all processes an