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based on 21.7k Reviews

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4141 Jio Jobs

State Relationship Manager Metro

6-10 years

Mumbai

1 vacancy

State Relationship Manager Metro

Jio

posted 20d ago

Job Description

1. Handle customer life cycle for enterprise business customers
2. Track retention of customers for allocated set of accounts
3. Direct or handle day-to-day customer management operations
4. Track churn rate for allocated set of accounts
5. Interface with customers and track any changes in customer needs
6. Manage entire gamut of enterprise products and services
7. Maintain compliance for all corporate accounts through user and site
verification
8. Follow up for closure of outstanding bills for all enterprise
business products
9. Provide timely resolution of customer issues and complaints within
defined turnaround time 6 - 10 years

  • Skills & Competencies :

    1


  • Employment Type: Full Time, Permanent

    Read full job description

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    People are getting interviews at Jio through

    (based on 1.1k Jio interviews)
    Job Portal
    Referral
    Company Website
    Walkin
    Campus Placement
    Recruitment Consultant
    32%
    22%
    14%
    9%
    6%
    1%
    16% candidates got the interview through other sources.
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    What people at Jio are saying

    State Relationship Manager salary at Jio

    reported by 13 employees with 8-16 years exp.
    ₹4.5 L/yr - ₹15 L/yr
    21% more than the average State Relationship Manager Salary in India
    View more details

    What Jio employees are saying about work life

    based on 21.7k employees
    55%
    71%
    55%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Jio Benefits

    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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