Loss Prevention Manager

Role & responsibilities:

1. Carry out the Risk Assessment of company Assets and implement, mitigation measures under the overall Risk Management framework of RIL,

2. Support business for ensuring safe and secure environment for all customers, visitors and employees within his / her jurisdiction,

3. Drive implementation of asset protection for all business sites /,offices of Reliance Jio Infocomm Ltd. (RJIL) in a comprehensive manner to include, deployment of security automation systems (SAS), employee attendance management support to HR, access management, automated visitor management, watch listing programme, physical deployment of manpower as per design basis,

4. Implement standard control measures such as Audits and other, checks for the mapped sites,

5. Conduct periodic training of employees for fire and emergency response procedures as per Policy,

6. Achieve proactive approach for loss prevention operations across the business through video and data analytics including Impressions of Contact (IOC), exception based audits, inventory checks, cash audits and trend analysis, support business for accuracy of shrink data,,

7. Develop responsive information sharing mechanism with business vendors, Agency staff and including customers to obtain leads / inputs which will help the team to be proactive in its approach; Take-up store specific issues for closure with respective stakeholders (store manager,/ staff),

8. Coordinate first response capability within your team to manage incidents and crisis situations to prevent risk to life and any damage to assets,

9. Support HR to create requisite deterrence against malicious shrink through training, process checks, investigations and follow up and time bound closure with proper Learning From Incidents (LFI),

10. Create goodwill among local LEAs for information sharing, FIR filing support and legal follow up of cases (as required),

11. Support business during crisis situations through coordination with the Security Operations Centre (SOC), SLP field resources and business teams,

12. Undertake training and development of SLP teams in SLP processes and loss prevention techniques,

13. Build and maintain relationship with store / site level internal stake holders and external interfaces through interaction as per central SLP guidelines on the subject,

14. Ensure adherence to outsourced physical deployment as per approved design basis and utilization of operations budget within the overall plan. Concurrently devise systems and processes for optimization of outsourced deployment in consultation with the NHQ SLP team,

15. Investigate all cases of Thefts, Misappropriations, Misconducts as per defined process and follow-up with respective stakeholders for closure of actions.

Key Skill:

1. Security & loss prevention exposure

2. Effective leadership of a team including management of outsourced, security manpower

3. Customer service & result oriented

4. Capable of effective communication and Coordination with internal and, external interfaces,5. Experience of working on security automation systems and different, security technology applications

6. Data and video analytics

7. Drive and determination with a result oriented mindset with proactive, approach to

8. Possess skill in carrying out risk assessment checks, governance, audits and investigations and closure of incidents