1 Jio Finance Job

Role & responsibilities

• Business Development:
• Identify opportunities for account growth and new business.
• Collaborate with the sales team to develop strategies for client acquisition and retention.
• Participate in business development activities, including networking events, seminars, and conferences.
• Provide insights and feedback to the product development team to enhance service offerings.
• Client Relationship Management:
• Establish and maintain strong, long-term relationships with clients.
• Serve as the main point of contact for client inquiries and concerns.
• Regularly communicate with clients to understand their needs and provide tailored solutions.
• Conduct regular reviews with clients to ensure their satisfaction and identify opportunities for further engagement.
• Account Management:
• Manage a portfolio of client accounts, ensuring timely and accurate delivery of services.
• Monitor client accounts to ensure compliance with terms and conditions.
• Address and resolve any issues or conflicts that may arise.
• Customer Service:
• Provide exceptional customer service by promptly addressing client needs and concerns.
• Ensure a high level of client satisfaction and loyalty.
• Develop and implement strategies to improve client experience.
• Cross-Functional Collaboration:
• Work closely with other departments (e.g., sales, marketing, finance) to ensure seamless service delivery.
• Coordinate with internal teams to address client needs and develop solutions.
• Participate in team meetings and contribute to strategic planning initiatives.
• Reporting and Documentation:
• Maintain accurate and up-to-date records of client interactions and transactions.
• Prepare regular reports on account status, client feedback, and service performance.

Preferred candidate profile

Experience in Home Loans and LAP