Head State Program Assam

A) Program Management

• Accountable for delivering on the outputs and outcomes, adhering to timelines, and ensuring high quality work as committed to both government and donors
• Ensure effective and efficient project management systems and processes with government and internal program teams
• Communicate effectively with heads of civic participation, municipal finance, organization development, councilor leadership development, and policy and insights teams to ensure coherent and coordinated project delivery
• Work closely with Monitoring, Learning and Evaluation team for timely monitoring and evaluation of state programs, documentation and dissemination of learnings, and incorporation of the same into future program design and implementation
• Ensure deliverables produced are of high quality and are accompanied by a roadmap for adoption at scale outside of Assam.

B) Stakeholder Management

• Be Janaagraha s single point of contact for interactions with the Department of Housing and Urban Affairs, Government of Assam and donors.
• Meet regularly with the government stakeholders to provide as well as receive feedback on project progress, identify newer opportunities for systems change, and identify and address any roadblocks or escalations on a priority basis.
• In case of additional/ad hoc tasks from government, co-ordinate with heads of Janaagraha s program teams as well as the Jana USP team to check for alignment with any programs mandate or team strengths, and ensure delivery against specific commitments within available resources. In cases where the tasks cannot be taken up, communicate it to the State maintaining the relationships intact.
• Represent Janaagraha in external forums, events and meetings, participate in policy dialogue; discuss policy initiatives, and/or present policy papers/ideas.
• Engage with the urban governance ecosystem, creating opportunities in Assam with government, other donors, advocating for systems approach for reforming municipal ecosystems
• Work with the Development Team at JCCD for long-term fundraising & development strategy for Assam and give inputs for programs in other states and relevant proposals

C) Team Management

• Work with the Program Heads to create a vibrant work culture in the overall team that aligns with the organisation values, visions, and goals, while creating an enabling ecosystem to ideate boldly and creatively, to rapidly convert ideas to action plans and to execute the same at scale and with agility
• Particularly guide and monitor work of the State Team for overall program management and reporting.
• Work with internal stakeholders to identify learning and development requirements for the team and deliver on the same in partnership with human resources team.
• Serve as custodian of governance and head of operations for Assam operations covering general administration, information technology, human resource management, funding (incl. contingencies), cash flows and donor reporting

• A Master s degree preferably in Development / Policy / Management / equivalent. The higher degree is preferred, but can be relaxed for candidates with exceptional track record.
• 15+ years experience in the social development sector with at least five years in senior management roles; experience in urban sector will be an advantage
• Strong systems change knowledge and practice including ability to adapt to differing contexts
• Candidates with experience in working within or closely with government are particularly welcome
• Experience in working closely with state and/or union governments in large scale systems change or consulting projects, involving stakeholder relationship and program management would be an advantage

• Systems thinking and practice with respect to large scale public systems
• Ability to connect the dots between programs and critical reform agendas and achieve synergies in efforts
• Experience in managing relationships with governments at senior levels
• Effective budget management skills to work with available funding to deliver maximum impact.
• Excellent written and oral presentation skills
• Experience in managing large teams.
• Familiarity with computerized working environments and online communications.

Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience skill-sets and background.

This position will be based out of Guwahati, and report to Director State Programs