Franchise Manager- SHARD Center For Innovation

Roles and Responsibilities

• Manage franchisee relationships, ensuring timely resolution of issues and providing excellent customer service.
  
• Oversee sales performance, identifying areas for improvement and implementing strategies to increase revenue growth.
  
• Develop and maintain strong partnerships with key clients, understanding their needs and delivering tailored solutions.
  
• Collaborate with internal teams to resolve technical issues related to IT infrastructure services.
  
• Provide guidance on product knowledge, troubleshooting, and best practices to ensure effective issue resolution.