Franchise Sales Manager (New Mumbai and Guwahati Location)

Job Title: Franchise Sales Manager

Job Summary:

The Ecommerce Delivery Franchise Sales Manager is responsible for driving the growth and expansion of the company's delivery franchise network across assigned regions/territories. This role involves identifying potential franchisee partners, conducting effective sales presentations, negotiating franchise agreements, and supporting the successful onboarding and operations of new franchisees. The ideal candidate should have a proven track record in franchise sales, exceptional communication and negotiation skills, and a deep understanding of the ecommerce delivery industry.

Key Responsibilities:

1. Franchise Sales and Business Development:

- Develop and execute strategic sales plans to identify and acquire new franchisees for the company's delivery network.

- Conduct market research and analysis to identify potential growth opportunities and target markets.

- Build and maintain a robust pipeline of prospective franchisee leads through various lead generation activities.

- Effectively communicate the company's franchise value proposition, business model, and growth potential to prospective franchisees.

- Conduct persuasive sales presentations, product demonstrations, and territory analysis to secure new franchise partnerships.

- Negotiate and finalize franchise agreements, ensuring favorable terms and conditions for both parties.

2. Franchise Onboarding and Support:

- Collaborate with cross-functional teams to ensure a smooth and efficient onboarding process for new franchisees.

- Provide comprehensive training and support to franchisees on operational processes, technology systems, marketing strategies, and best practices.

- Serve as the primary point of contact for franchisees, addressing their queries, concerns, and resolving any issues that may arise.

- Monitor and evaluate franchisee performance, providing guidance and coaching as needed to drive success and profitability.

- Maintain strong relationships with existing franchisees, fostering a collaborative and supportive network.

3. Territory Management and Expansion:

- Develop and implement territory plans to maximize franchise coverage and market penetration.

- Analyze market data, demographics, and competitor activities to identify strategic growth opportunities within assigned territories.

- Collaborate with franchisees to develop localized marketing and promotional strategies to drive customer acquisition and retention.

- Coordinate with internal teams to ensure seamless integration and support for new franchisees within existing delivery operations.

4. Performance Tracking and Reporting:

- Establish and monitor key performance indicators (KPIs) for franchise sales, onboarding, and operational metrics.

- Analyze franchise sales data, trends, and forecasts to identify areas for improvement and adjust strategies accordingly.

- Prepare and present comprehensive reports to senior management, highlighting achievements, challenges, and future growth plans.

5. Team Management and Leadership:

- Provide effective leadership, coaching, and mentorship to the franchise sales team, fostering a positive and productive work environment.

- Conduct regular team meetings, trainings, and performance reviews to ensure alignment with company objectives and professional development.

- Collaborate with cross-functional teams, such as marketing, operations, and finance, to ensure seamless coordination and support for franchise initiatives.

6. Qualifications and Requirements:

- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.

- Minimum of 3-5 years of proven experience in franchise sales, business development, or a related role within the ecommerce/delivery industry.

- Excellent communication, negotiation, and presentation skills with the ability to effectively convey value propositions and build strong relationships.

- Strong analytical and problem-solving skills, with the ability to analyze market data, identify growth opportunities, and develop strategic plans.

- Proficient in using customer relationship management (CRM) software and data analysis tools.

- Excellent time management and organizational skills, with the ability to multitask and manage multiple projects simultaneously.

- Willingness to travel extensively within assigned regions/territories to meet with prospective franchisees and support existing partners.

- Strong leadership and team management skills, with the ability to motivate and develop a high-performing sales team.

- Passion for the ecommerce delivery industry and a commitment to delivering exceptional customer service.

This job description outlines the key responsibilities, qualifications, and requirements for the Ecommerce Delivery Franchise Sales Manager role. It highlights the importance of franchise sales, business development, territory management, performance tracking, and team leadership in driving the company's franchise network growth and success.