Manager IT Vendor Management and Governance

Position Purpose

In this role, the person is responsible for:

- ensuring that the established vendor governance framework is adhered to

- required Terms of Reference is getting addressed. S/he would be responsible for also ensuring Vendor Governance in line with RBI Master Directions on IT Outsourcing.

- Managing the Contract lifecycle Management

- Vendor Performance and Reviews

- Contractual negotiations

- Vendor Categorization / Segmentation

KEY Position Responsibilities

Sr.

Key Responsibilities

1. Ensuring adherence to IT Outsourcing Governance Framework and Terms of Reference ( ToR )

2. Formulation of SOP, Guidelines, Policies relating to outsourcing, vendor management

3. Vendor Performance Review, Due diligence and Risk Assessment.

4. Actively participate during Contract Review, Approval and Renewal process

5. Review SOW and KPI / SLA

6. Ensuring Vendor categorization as per IT Outsourcing Policy

7. Tracking of IT Outsourcing activities and ensuring same is inline IT Outsourcing policy

8. Ensuring end to end compliance to IT Policy and SOPs

9. Support Statutory, Regulatory , Internal, Infosec Audits

10. SPOC for addressing queries / clarification from IT and Business stakeholders on Contracts/ Agreements, Vendors, Risks.

11. Managing vendor discussions / negotiations around contractual clauses and commercials

Qualifications and Experience Requirement

Qualifications

Graduate / MBA

Experience

- 3 to 7 years having Procurement, Sourcing, Vendor Management, Contracts and Governance background.

- Preferably from banking and financial institutions

- Independently managed vendor discussions / negotiations

- Managed internal IT and Business stakeholders

Behavioural Skills

Competencies

Attribute

Professionalism

To conduct your duties with good judgment and in good faith

Respect

To be sensitive and responsible for what we say and do

Excellence

To act in a manner that earns the trust and admiration of others

Entrepreneurial

To be enterprising and take ownership of our actions

Teamwork

Working collaboratively to achieve the common goals and be successful together